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Workforce Management
Locus Workforce solution assists enterprises in keeping a close eye on the performance of field workforce, and to effectively communicate with them.
The Locus workforce solution features include:
- View real-time location of field employees on digital map & in text.
- View MIS reports of location foot-print, productivity, etc.
- Communicate with field employees over sms (send / receive).
- Mark location of customer offices and other sites on Map.
- Access over delivery mediums - SMS, USSD, IVR, Web, mobile client.
The solution targets enterprises with field workforce, including
verticals - Credit verification, Courier & Logistics, among others.
The key credentials of Locus workforce solution are:
- Easy access: The availability of solution over multiple channels like USSD, IVR,
SMS enables easy integration
of this solution into existing operational processes of monitoring and management.
- Rich feature-set: A host of features provide higher control and transparency to enterprises.
- Flexibility of devices: The solution works for both cases - field employees with GPS / non-GPS handsets.
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